My new modem arrived today WAHOO! and it doesn’t work, had to phone up to get it activated and what a surprise, there is a problem.
After talking to some chap in outer Mongolia, my problem has been refered to some one else which can take 3 to 5 days! bugger that thinks I, I’ll just plug in the old one (not gonna be out of the interweb for 5 days) Aaarrgh! expletive, expletive, that’s not working either, spent ages unpluging and rebooting to no avail, time to phone Mongolia again.
And so, I phone them up and get through the automatic response thingy, press all the right button’s and finally I get Ghengis on the line, I start to explain that my new modem has arrived and that there was a problem, at this point he interupts to ask me if I want to activate the modem, no says I, I’ve already tried that and there was a problem, at which point he interupts again, to tell me that it has been refered to some other department, so I start again and this time I keep going till I get to the question of why my old modem isn’t working, so we go through all the setup stuff until finally after a long and bloody battle, victory, I’m back online and ranting to the world.
Except my new modem is still not working and I’ll have to wait to find out why. All that hassle just to get back where I was 2 hours ago…..typical.
